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Managing Case ManagementGannett Education - CE SeminarsWednesday, July 25, 2012 from 7:30 AM to 4:30 PM (EDT)New York, NY |
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Healthcare Professionals do not receive business management training in their basic programs and frequently are promoted into management positions without additional training. This program seeks to provide tools and guidance to those professionals in hospitals, managed care organizations, in independent case management organizations or as business owners who manage case management.
You have been promoted to manager ... what now? This program provides the tools and guidance to assist managers and those seeking positions of management in case management departments, units or businesses. If you are in, or seeking a management position, this program will provide basic management direction for hiring, mentoring, evaluating personnel, and creating a department with credible outcomes, savvy business direction and personal care management to patients served.
The registration fee will include instructional materials and a continental breakfast.
Course Completion Requirements and Awarding Certificate
This is a Gannett Education CE event. Participants who attend this two-day seminar in its entirety and complete the evaluation survey will earn:
* Registered Nurses: 7.0 contact hours
* Social Workers: 7.0 CE clock hours
* Case Managers: 7.0 CCM clock hours (CCM hours by Commission on Case Manager Certification will be available from Mullahy & Associates, LLC).
Course delivery format: workshop/seminar
Audience: Registered Nurses, Social Workers, and Case Managers
Social Work Practice Levels: Intermediate
Learning Goal (Purpose)
The purpose of this presentation is to provide guidance to professionals who manage case management departments, units or businesses.
Objectives:
1. Describe the basic goals of a case management department unit or business.
2. Demonstrate application of business principles through case study participation.
3. Define case management department unit or business success.
4. Recognize basic legal and ethical responsibilities surrounding case management and the management position.
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Early Bird (by July 4, 2012) : $274
Registration Fee: $299 Group (3+): call for details
For more details please call |
Speaker |
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Catherine M. Mullahy Receives Case Management Society of America’s Lifetime Achievement Award
Read the full press release here.
Congratulations to Mullahy & Associates, LLC for receiving the prestigious "Case in Point Platinum Award" for its "Best in Class Case Management Program". The Platinum Award showcases the excellent work of case management programs. Read the full press release here.
Mullahy & Associates, LLC is a healthcare case management training and consulting firm dedicated to Advancing Best in Class Case Management attainable by developing patient-centered case managers serving as true advocates for their patients.
Founded by one of the field's most recognized advocates for relationship-based, consumer-driven case management, Catherine M. Mullahy, RN, BS, CRRN, CCM, and joined by Jeanne Boling, MSN, CRRN, CDMS, CCM, Mullahy & Associates offers a full-spectrum of services designed to:
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GOT QUESTIONS? "I am very excited to share my passion and mission with other dedicated and entrepreneurial healthcare professionals. Together, through Mullahy & Associates, we will be able to champion a new model of case management which is relationship-based and patient-centered." — Catherine Mullahy
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Agenda |
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| Schedule and Course Content | ||
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7:30 AM
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Registration | |
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8:00 AM
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Responsibilities of Managing Case Management: Defining the Heart of Your Case Management Program | |
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9:00 AM
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Responsibilities of Managing Case Management: Defining Your Management Responsibilities | |
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10:00 AM
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Break | |
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10:15 AM
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Personnel Issues: Interviewing, Hiring and Managing | |
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11:15 AM
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Assignments, Caseloads/Acuity & Outcomes | |
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12:15 AM
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Lunch (On Your Own) | |
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1:15 PM
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Marketing and Managing Interface with Other Departments, Entities and Clients | |
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1:45 PM
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Budgeting and Finance | |
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2:45 PM
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Break | |
| 3:00 PM | Legal & Ethical Issues in Case Management and Personnel Management | |
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4:30 PM
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Adjournment | |
Hotel Information |
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There are no special arrangements for discounted hotel rooms for this seminar. The hotels below, local to the New York Stock Exchange, are listed for your convenience.
Andaz Wall Street
75 Wall Street
New York City, NY 10005
212-590-1234
W NY Downtown
123 Washington Street
New York City, NY 10006
646-826-8600
Marriott NY Downtown
85 West Street
New York City, NY 10006
212-385-4900
Millenium Hilton
55 Church Street
New York City, NY 10007
212-693-2001
Event Tips |
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Guests should arrive at the external security checkpoint located at the corner of Wall and Broad Streets.
All guests are required to show government issued photo ID (i.e., valid driver's license or passport) and go through an airport-like security system upon entering the Exchange.
The New York Stock Exchange requests that we stay in the building during breaks and for lunch. A box lunch will be provided.
Public transportation is recommended. Subway: 2/3 to Wall Street; 4/5 to Wall Street/Broadway; J/Z to Broad Street/Wall Street, R/W to Rector Street.
By car drop-off: please go to Broadway at Wall Street. Parking garage informatiojn is available upon request.
Fee includes instructional materials and a continental breakfast.
Seminar sites are handicapped accessible and barrier-free.
Seminar room temperatures are difficult to control. For your comfort, please plan accordingly.
ALL programs must be attended in their entirety in order to receive a certificate of completion.
Cancellation and Refund Policy for Seminars:
Phone cancellations must be confirmed in writing. Cancellations received four weeks prior to the seminar receive a full refund of the registration fee. Cancellations received after four weeks and up to seven days prior to the seminar are assessed a $50 processing fee. Cancellations received seven days prior to the seminar or “no shows” are nonrefundable. Registration fees are transferable to an upcoming seminar within the same calendar year (expires December 31 each year) or to another participant. In the event that a seminar is cancelled, a full refund will be issued.
Questions? Please contact us at 800-866-0919 or events@gannetthg.com.
Continuing Education (CE) |
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Disclosures to Participants:
Seminars must be attended in their entirety and the evaluation form must be completed to receive a certificate of completion.
The planners and presenter(s)/author(s) of this course have declared no real or perceived conflicts of interest that relate to this educational activity.
Gannett Education guarantees that the content of these educational activities are free from bias.
Accredited status does not imply endorsement by the provider or ANCC of any commercial products displayed in conjunction with this activity.
These CNE activities do not include any unannounced information about off-label use of a product for a purpose other than that for which is approved by the Food and Drug Administration (FDA).
Accreditation:
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Nurse.com educational events are provided by Gannett Education. Gannett Education is also accredited by the Florida Board of Nursing (provider no. FBN 50-1489) and the California Board of Registered Nursing (provider no. CEP 13213). |
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Gannett Education, provider # 1203, is approved as a provider for social work continuing education by the Association of Social Work Boards (ASWB) www.aswb.org, through the Approved Continuing Education (ACE) program. Gannett Education maintains responsibility for the program. Approval Period: February 15, 2010 to February 15, 2014. Social workers should contact their regulatory board to determine course approval. Gannett Education maintains responsibility for the program. |
Jurisdictional Requirements
Continuing education licensing requirements vary by jurisdiction, are not well defined, and may change. We recommend you contact your licensing board or accrediting organization for the latest continuing education requirements of your state or territory.
Accommodations for Disabilities
Every effort will be made to accommodate your special needs. To request accommodation; please contact the CE office at (800) 866-0919.
Grievance Procedure
Gannett Education is committed to conducting all activities in strict conformance with accreditation agencies and boards. Gannett Education will comply with all responsibilities to be nondiscriminatory in activities, program content, and in treatment of participants. The monitoring and assessment of compliance with these standards will be the responsibility of the Executive Vice President, Gannett Education, Global Programming, and members of the continuing education division
While Gannett Education attempts to assure fair treatment of all participants, we recognize grievances that may require intervention. Grievances are handled in the following manner
When a participant, either orally or in written format, files a grievance, the Executive Vice President, Gannett Education, Global Programming, will evaluate the nature of the complaint. If it is meritorious, the Executive Vice President, Gannett Education, Global Programming, will instruct the staff to implement any necessary changes in the course. The complainant will receive a response from the Executive Vice President, Gannett Education, Global Programming, or designated staff within 5 working days.
You may file a complaint by telephone or email.
Telephone #: 800.866.0919
Email: CE@GannettHG.com

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